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Ecommerce growth and AI, from Beirut.

Rony Haddad

Rony Haddad at his desk, explaining something with a laptop open in front of him

I grow ecommerce brands. I find what's holding your store back and fix it in the right order.

I put AI to work. I coach you 1:1 to use it properly, or I build the automations that do the work for you.

Most stores don't have a traffic problem. They have a system problem. Ads, product pages, content, email and pricing all pull in different directions. I find the real bottleneck, put the moves in the right order, and stay on it until the numbers move.

Stores I've worked with.

Ecommerce brands across Lebanon and the region: beauty, fitness, watches, wellness and home. Tap any store to look inside.

The 45-minute audit.

One call. Your store, your numbers, and a clear plan for what to do next.

  1. Minutes 0 to 10

    You walk me through the store.

    Your products, your numbers, what you've already tried, and where it feels stuck.

  2. Minutes 10 to 30

    We find the leaks, live.

    I go through your ads, product pages, checkout, content and follow-up with you on the call.

  3. Minutes 30 to 45

    You leave with your next three moves.

    In order, with the reason for each, so your team knows exactly what to do on Monday.

Book the 45-minute audit

For brands already selling online.

Where I step in after the audit.

Strategy alone, or hands-on with your team. Open any area to see what the work includes.

Growth strategy

Audit the whole ecommerce engine and decide what matters first. For brands with movement whose team isn't sure if the real issue is traffic, offer, creative, store flow, pricing or retention.

  • Priority map
  • Weekly direction for your team
  • Clear next actions by channel
Paid ads

Make ad decisions from offer, creative and store context. Campaigns work better when the team knows what's being tested, why it matters, and what signal decides the next move.

  • Campaign structure review
  • Creative testing priorities
  • Budget and offer logic
Content and creative

Turn content into a sales asset, not just activity. Content that explains the product, handles objections, builds trust and gives your ads stronger angles.

  • Shoot planning
  • Post direction
  • Hooks and angles
Store and conversion

Remove friction between interest and purchase: product pages, trust signals, page flow, checkout and tracking.

  • Product page review
  • Conversion priorities
  • Tracking checks
Email and retention

Stop leaving customer value behind after the first order. Flows, campaigns and customer moments that grow the brand beyond paid traffic.

  • Email flows
  • Campaign calendar
  • Repeat purchase logic
Pricing and margins

Build growth decisions around the economics of your store. Pricing, bundles, discounts, order value and cash pressure decide how hard the plan can push.

  • Offer math
  • Bundle strategy
  • Margin-aware planning

Everyone is talking about AI. Very few businesses have it doing real work. I close that gap two ways: I teach you to use it properly, or I build it for you.

Two ways to work with me.

1:1 AI coaching

Learn to use AI on your real work, not on toy examples.

  • Sessions built around your job and the tools you already use
  • Prompts, assistants and workflows you'll use every day
  • From your first steps to building your own automations

For founders, marketers and operators. See what you'll learn

Custom automation builds

AI systems that take repetitive work off your team.

  • We map the work that eats your team's hours
  • I build it, test it and connect it to your tools
  • You get it running, documented and handed over

For businesses with work that repeats every day. See examples by business

Pick your business. Watch AI work in it.

Examples of systems I build with n8n, Make, Zapier, ChatGPT, Claude, WhatsApp and AI voice agents. Tap any one to watch it run.

Ecommerce

Live exampleOrder questions, answered 24/7
  1. Maya on WhatsApp, 11:42 pm

    Hi, where's my order? I ordered on Sunday.

  2. Finding Maya's order in ShopifyOrder #4821: shipped Tuesday, arriving Thursday
  3. AI reply, 11:42 pm

    Hi Maya! Your order left us on Tuesday and arrives Thursday. Here's your tracking link: yourstore.com/track/4821

  4. Solved in seconds, without waking your team.
Built with
  • WhatsApp
  • Shopify
  • Claude
  • n8n
Live exampleAbandoned carts, won back
  1. WhenLara left a Vitamin C Serum ($29) in her cart
  2. Checking Lara's visitFirst visit, came from an Instagram ad
  3. WhatsApp, 1 hour later

    Hi Lara! Your serum is still saved for you. Any questions before you order?

  4. Lara

    Can I use it in the morning?

  5. AI reply

    Yes, mornings are ideal. Follow it with sunscreen. Want the link to finish your order?

  6. Order placed: $29
Built with
  • Shopify
  • WhatsApp
  • ChatGPT
  • Make
Live exampleProduct pages from photos
  1. You drop in
    serum-front.jpgserum-back.jpgspecs: 30ml, vitamin C 15%
  2. Writing in your brand's voice
  3. Vitamin C Brightening Serum

    A daily serum with 15% vitamin C that fades dark spots and brings back your glow. Light, fast-absorbing and gentle enough for every morning.

  4. Sent to you for one-click approval, then published to Shopify.
Built with
  • Claude
  • Shopify
  • Zapier
Live exampleYour weekly numbers on WhatsApp
  1. WhenEvery Monday at 9:00 am
  2. Reading last week's orders and ad resultsSales up, mobile checkout drop-off up
  3. Your weekly report

    Sales are up on last week, mostly from the UGC video ad. More people are dropping off at mobile checkout. Fix the shipping step first.

  4. Sent to you and your marketing lead.
Built with
  • Shopify
  • Meta Ads
  • ChatGPT
  • n8n

Clinics and beauty

Live exampleAppointments booked in chat
  1. Rami on WhatsApp, 9:14 pm

    Hi, do you have anything for a laser session this week?

  2. Checking Dr. Nadine's calendarThursday 4:30 pm and Saturday 11:00 am are free
  3. AI reply

    Hi Rami! We have Thursday at 4:30 pm or Saturday at 11:00 am. Which one suits you?

  4. Rami

    Thursday please

  5. Booked: Thursday 4:30 pm, laser session. Reminder set for the day before.
Built with
  • WhatsApp
  • Google Calendar
  • Claude
  • n8n
Live exampleThe phone, answered after hours
  1. Incoming call, 7:12 pm

    Hi, how much is a HydraFacial?

  2. AI voice agent

    A HydraFacial is $120 and takes about an hour. Would you like me to book you in?

  3. Caller

    Yes, tomorrow evening if you can.

  4. Checking tomorrow's free slots6:00 pm is free
  5. Booked: tomorrow at 6:00 pm. Confirmation sent on WhatsApp.
Built with
  • AI voice agent
  • Google Calendar
  • WhatsApp
Live exampleFewer no-shows
  1. WhenSara has an appointment tomorrow at 10:00 am
  2. Reminder on WhatsApp

    Hi Sara, see you tomorrow at 10:00 am for your consultation. Reply 1 to confirm or 2 to reschedule.

  3. Sara

    2

  4. Finding the next free slotsFriday 12:00 pm or Monday 3:00 pm
  5. AI reply

    No problem! How about Friday at 12:00 pm or Monday at 3:00 pm?

  6. Sara picks Friday. The 10:00 am slot opens up for someone else.
Built with
  • WhatsApp
  • Google Calendar
  • Make
Live exampleMore 5-star Google reviews
  1. WhenNour's teeth whitening visit is complete
  2. WhatsApp, 2 hours later

    Hi Nour, how are you feeling after today's whitening?

  3. Nour

    Love the result!

  4. Reading the replyHappy patient, sending the review link
  5. AI reply

    So happy to hear it! Would you share that on Google? It really helps us.

  6. Unhappy replies skip the link and go straight to the clinic manager.
Built with
  • WhatsApp
  • Claude
  • Zapier

Real estate

Live exampleEvery lead answered in a minute
  1. Karim from a Facebook ad, 10:03 pm

    Is the 2-bedroom in Achrafieh still available?

  2. Checking the listingAvailable: furnished, 140 m², $1,200 a month
  3. AI reply, 10:03 pm

    Hi Karim! Yes, it's available: furnished, 140 m², $1,200 a month. When would you like to see it?

  4. Karim

    Saturday morning?

  5. Viewing booked: Saturday 10:30 am with Joe. Added to his calendar.
Built with
  • Meta lead ads
  • WhatsApp
  • Claude
  • n8n
Live exampleBuyers qualified before your agents call
  1. WhenNew form: Lina, budget around $300k, Beirut or Metn
  2. AI on WhatsApp

    Thanks Lina! Two quick questions: is it to live in or to rent out, and when would you like to move?

  3. Lina

    To live in, within 3 months

  4. Scoring the leadHot: clear budget, clear timing
  5. Sent to Rita with a summary and 4 matching listings.
Built with
  • Website form
  • WhatsApp
  • ChatGPT
  • Make
Live exampleListings written from a voice note
  1. Voice note from Joe, 0:42

    3 bed in Mar Mikhael, 180 meters, fully renovated, sea view from the balcony, parking for two.

  2. Turning the voice note into a listing
  3. Renovated 3-bedroom with sea views, Mar Mikhael

    180 m² of bright, fully renovated space with a balcony that looks out to the sea. Parking for two cars included.

  4. Posted to your website. Instagram caption ready to review.
Built with
  • WhatsApp
  • Claude
  • Zapier
Live exampleOld leads, brought back
  1. WhenA new listing in Badaro matches 12 past leads
  2. WhatsApp to Tarek

    Hi Tarek, a 2-bedroom just came up in Badaro, within the budget you mentioned. Want the photos?

  3. Tarek

    Yes please

  4. Photos sent. Tarek is marked warm for your agent.
Built with
  • CRM
  • WhatsApp
  • ChatGPT
  • n8n

Restaurants and cafés

Live exampleReservations taken in DMs
  1. Hadi on Instagram, 6:48 pm

    Table for 4 tonight around 9?

  2. Checking tonight's bookings9:00 pm is full, 9:30 pm is free
  3. AI reply

    Hi Hadi! 9:00 is full, but we have a table for 4 at 9:30 pm. Shall I book it?

  4. Hadi

    Perfect

  5. Booked: 4 people at 9:30 pm. Added to tonight's list.
Built with
  • Instagram
  • WhatsApp
  • Claude
  • n8n
Live exampleMenu and allergy questions
  1. Message on WhatsApp

    Does the truffle pasta have nuts? My son is allergic.

  2. Checking the recipe sheetNo nuts in the dish, but the kitchen uses them
  3. AI reply

    The truffle pasta has no nuts, but our kitchen does use them. Mention the allergy when you order and the chef will prepare it separately.

  4. Allergy questions are also flagged to the floor manager.
Built with
  • WhatsApp
  • Claude
  • Google Sheets
Live exampleEvery review gets a reply
  1. New Google review, 2 stars

    Food was great but we waited 40 minutes.

  2. Drafting a reply in your voiceWait time flagged
  3. Reply posted

    Thank you for the honest review, and sorry about the wait. That's not the evening we want for you. We'd love to have you back.

  4. Wait-time complaints are added to your weekly report.
Built with
  • Google Business
  • Claude
  • Make
Live exampleTonight's numbers, before you sleep
  1. WhenEvery night at 11:30 pm
  2. Reading today's sales and stockBurrata sold out at 8:40 pm
  3. To the owner on WhatsApp

    Busiest hour today: 9 to 10 pm. Burrata sold out at 8:40 pm. Order about 30% more for Saturday.

  4. Sent to you and the kitchen manager.
Built with
  • POS system
  • ChatGPT
  • WhatsApp
  • n8n

What you'll be able to do after coaching.

We work on your real tasks, so you leave with prompts, assistants and automations you keep using.

  1. Plan a month of content in an afternoonCaptions, scripts and calendars in your own voice.
  2. Build your own sales assistantA custom GPT or Claude project that knows your offers and FAQs.
  3. Turn meetings into action listsSummaries, owners and deadlines, without taking notes.
  4. Read your numbers in plain wordsUpload sales or ad data and ask what to do next.
  5. Make your first automationConnect your apps with n8n or Make. No code.
  6. Pick the right tool every timeChatGPT, Claude, image and video tools, and when each is worth it.

I come from ecommerce growth, where every tool has to earn its place in revenue or hours saved. That's the bar I teach and build to.

Book an AI call
Portrait of Rony Haddad in a navy suit at his desk

Hi, I'm Rony.

I'm a growth consultant based in Beirut. I've worked with ecommerce brands across Lebanon and the region on their ads, content, stores, email and pricing.

Now I also teach AI and build automations for businesses that want it doing real work, not sitting in a browser tab.

Brands I've worked with

  • Shilajit
  • OroSkin
  • Waad Skin
  • BOA
  • Chronaq
  • WonderHair
  • Fliply
  • IAM Cosmetics
Follow me on Instagram@ronyy_haddad

Let's talk.

Bring your store. Leave with your next three moves.

Tell me where your hours go. We'll find what AI can take off your plate.

Scroll inside the phone to look around the store.

Want a clear plan for your own store? Start with the 45-minute audit.

Book the 45-minute audit